Installation & warranty

Start by checking your door and location. Our team will confirm the suitable model, installation scope, quotation and appointment availability.

What to send before installation

  1. Photos of the front and back of the door, door edge, frame and existing lock.
  2. Your city or municipality and barangay.
  3. Model name or product link, number of locks and preferred timing.
  4. Any building access rules or door modification requirements.

Confirm the complete quote

Confirm the product, installation work, any door adjustments, travel charges where applicable and total price with our team. A preferred date is a request until the team confirms the appointment.

Check coverage for your location

Ask about service availability in Metro Manila, Cavite, Laguna, Batangas, Pampanga, Tarlac, Cebu and Davao. Availability, scheduling and travel charges depend on the exact location and job requirements.

Outside these areas? Send your location so the team can advise on the available options.

Warranty and after-sales support

Our existing support policy provides a 1-year limited manufacturer warranty and a 3-month replacement period for eligible issues, subject to assessment. Read the coverage and exclusions or contact Customer Care about your unit.

For setup guidance, use the model and app tutorials.

TOP OF THE LINE

Smart locks for homes, condos, offices, gates, and hotels — all in one place.

INSTALLATION SUPPORT

Professional installation by trained technicians. Timing depends on your door and installation requirements.

WARRANTY & SUPPORT

1-year warranty + dedicated after-sales support. We’re here long after installation.

Find the Right Lock for Your Door

Send your door photos, city and preferred model. Start your first consultation on Messenger or Viber.