Talk to the right LOOCK team

Choose the team that matches your inquiry so your message reaches the right place.

Choosing a lock or booking an installation

Send photos of your door, frame and existing lock, your city and the number of locks you need. You can ask for help before choosing a model.

Viber: +63 968 538 5338. If the button does not open the app, add this number in Viber.

Help with an existing lock

Message LOOCK Customer Care with your model, purchase channel, order or receipt details, and a short video showing the issue.

Dealer and business inquiries

Share your business name, location, customer type and product requirements. Ask about current dealer terms and support arrangements.

Visit or contact our office

Address: 135 Old Tamaraw Extension, Marulas, Valenzuela City 1440.

Before visiting: Open Monday–Sunday, 8:00 AM–1:00 AM the following day. Parking is available. On public holidays, please contact us to confirm we are open.

Email: loockphofficial@gmail.com
Sales phone: +63 968 538 5338
Telephone: +63 2 7002 2847

TOP OF THE LINE

Smart locks for homes, condos, offices, gates, and hotels — all in one place.

INSTALLATION SUPPORT

Professional installation by trained technicians. Timing depends on your door and installation requirements.

WARRANTY & SUPPORT

1-year warranty + dedicated after-sales support. We’re here long after installation.

Find the Right Lock for Your Door

Send your door photos, city and preferred model. Start your first consultation on Messenger or Viber.